Responsible Gaming
Simple habits that keep Tuzowins fun.
Keep it a game
Slots, spin games, Aviator and football games are entertainment you pay for. Results come from a random number generator, so no strategy or "predictor" can guarantee a win. Stake only money you can afford to lose.
Gambling is only for adults aged 18 and over. Do not share your phone, M-Pesa PIN or Tuzowins password with anyone under 18.
Five rules before you play
- Set a daily or weekly budget and do not top it up when it runs out.
- Keep rent, food, transport and school fees in a separate account.
- Decide on a time limit and set an alarm.
- Use demo mode to learn new games.
- Never borrow, use mobile loans or chama money to gamble.
Free rewards and hourly events
Daily check-ins, free coins, tickets and hourly cash events are made to bring you back often. Collect them only if it fits your plan, and never deposit more than planned to chase a bigger Daily Pack. Remember that 5% excise tax is taken from every withdrawal.
When to take a break
- You bet more to recover losses.
- You play longer or later than planned.
- You hide your gambling from people close to you.
- You feel irritable when you cannot play.
- Gambling hurts your work, studies, sleep or family life.
If any of these sound familiar, stop for a while and speak to someone you trust.
Account controls
| Control | Purpose |
|---|---|
| Deposit limit | Caps how much you can add per day, week or month |
| Time-out | Short pause from your account |
| Self-exclusion | Longer block on your account |
| Closure | Permanent account closure |
Contact Tuzowins support on WhatsApp to request any of these controls.
Support in Kenya
Talk to a counsellor, doctor, faith leader or a trusted friend. Gamblers Anonymous and GamCare offer free information and online help. Under the Gambling Control Act 2025, the Gambling Regulatory Authority oversees licensed operators and player protection.