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Questions about the guide? Write to us.

Send us a message

Email the guide team[email protected]

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Account or payment problems?

We are a guide, not the casino, so we cannot access your Tuzowins account, deposits or withdrawals. For login, M-Pesa or bonus issues, write to Tuzowins support directly — the WhatsApp numbers and email are listed in the support section of our guide. Support works from 08:00 to 00:00.

Reply time

We answer within two working days. Never send us passwords, M-Pesa PINs or verification codes.